FREQUENTLY ASKED Q & A
- I don't live in Adelaide - do I
have to fly there to join your trips?
No, we normally have people
from all over Australia and often from overseas, join our tours. We
try to arrange your flights from most capital cities in Australia and meet
up with you at the first international port.
- I live in USA - can you arrange the
flights?
Yes, we will find the cheapest airfare for you to connect with the
group.
Can I use my frequent flyer miles?
Yes, in almost all cases you are welcome to do this. We will recost
the trip on a land only basis.
Can I extend my trip or go ahead of
the group?
Yes. We can arrange your flights and pre/post travel
arrangements.
What is the average age of
people on your trips?
Most of our trips are 'open-age' but tend to attract mainly early
40's - late 60's. If it turns out you are either much younger or much
older than the average age of the group, we will make sure you are aware of
this before you travel.
What is the ratio of male/females?
This varies on each trip, however generally there are more women than
men travelling.
What happens if I book on one of
your tours and then find a friend who wants to come with me?
Provided we can obtain an extra airline seat, your friend is welcome
to join the group. If you'd like to share a room we will recost the
tour price based on twin share rather than single occupancy. If your
friend wants a single room, this is of course, subject to availability at
the time of booking.
What is the difference between your
tours and large tour operators?
All our trips are guaranteed small group tours. We
take an average of 15 and never more than 25. The sometimes price
advantage of mass market tours with 50 passengers, often mostly couples, is
far outweighed by the advantages of travelling with a small group of
singles. Right from the start our tours feel more like travelling with
a group of friends and by the end of each trip most people have made plans
to travel again together on another. We know that where you stay each
night is more important than most people even realise it will be. We
generally use 4* (and often higher) accommodation and choose hotels or
lodges that are indicitive of the region and add to the overall experience
of your overseas journey. The location, safety and facilities are equally
important to the ambience of the properties we use. These are often
more expensive than hotel chain rooms but in a large hotel room you could be
anywhere and when you leave, you'll have no lasting memory. Take our
Italy trip for example, if you think about the Amalfi coast and where you
might stay - which would you rather have memories of? - a square
block hotel of 5 storeys of rooms or a wonderful hotel perched on the cliff
top and your room with a private terrace and view of the bay below?
We always include extras that large tour groups do not and 'must see'
attractions are always included rather than offered as optional extras when
you start the trip. As a small group we can tailor our stops to suit
the group, spend longer at places we are enjoying and move on from those
that do not hold appeal. Our groups that reach a group size of 10 are
always escorted by a member of our staff in addition to the local guides we
use in each city. On some tours in addition to our Australian escort,
we provide you with a national guide for the entire tour and local guides
for each region plus 'step on' guides for sightseeing tours. We want
to make sure the experience you have in a foreign country is the very best
available.
Do you have any repeat business?
Yes. We have been operating Singles Travel Connections since
1999 and are thrilled and honoured that many of our clients are in fact
currently booked for future trips and many have done 6 or more trips with
us already.
How do I make a booking?
Email us with the tour you'd like to join. If space is available, we
will send you a booking form and travel insurance application. You
only need complete these forms and return them to us with a deposit.
If possible we would like a clear photocopy of the identification page of
your passport at the same time to ensure spelling of names is correct for
airline reservations.
I don't have a current passport.
You may send us a copy of your passport when it has been renewed.
In the meantime you need only advise the correct name spelling as it will
appear in your passport and we will make the bookings accordingly.
What if I get sick and can't
travel?
Your travel insurance will protect your deposit and any other monies
paid should you need to cancel through unforeseen illness.
When do I have to pay my balance?
This varies depending on the tour, however it is generally 2 months
prior to departure.
Can I pay in instalments?
Yes, as long as the balance is paid in full by the due date.
When do I get to meet the other people on the trip?
We put you in touch with each other via email and, on most trips,
people from each State generally arrange to meet up before the tour departs.
This acts as an icebreaker and I am sure contributes to the success of each
of our tours.
What happens if you cancel the tour
due to insufficient numbers, political instability or some other reason?
Your money is returned in full. We will also send you a $100
Gift Certificate for a discount of the next trip you book with us.
To contact us
Destination World Travel
P O Box 2040
South Plympton South Australia 5038
Australia
Phone: 08-8293-6988 Outside of
Australia telephone 61 8 8293 6988
Fax: 08-8293-5988 Outside of Australia fax
61 8 8293 5988
Email:
destinationworld@internode.on.net
Lic. TTA 156054